이유 · 조건과 허용 · 명시된 세부 정보
실제로 제시된 이유를 찾으세요. 글 밖의 그럴듯한 이유만으로는 부족합니다. 제시된 조건이나 허용 범위를 지키세요. 규칙이 있다고 사건이 실제로 일어났다는 뜻은 아닙니다. 질문에 나온 사람·시간·장소·수량을 해당 사건과 연결하세요.
We meet inside because it is raining.
B1
직장 이메일
단원 소개
직장 이메일 · B1. 실제로 제시된 이유를 찾으세요. 글 밖의 그럴듯한 이유만으로는 부족합니다. 질문에 나온 사람·시간·장소·수량을 해당 사건과 연결하세요.
직접 작성한 영어 자료를 읽고 근거를 찾아 답하세요. 수준 표기는 편집상의 안내이며 인증 결과가 아닙니다.
8 문항
저장하면 내 컬렉션에서 다시 볼 수 있어요.
Subject: Preparing for the booking system change Dear team, We will begin using the new booking system on Monday, 6 July. Although the supplier has tested the main functions, we should not assume every unusual request will work perfectly from the first morning. Please keep the paper booking diary until the end of July. It is a backup, not a second place where all bookings must be copied. On Friday afternoon, the reception desk will close at four rather than five so that the final data transfer can take place. Telephone calls will still be answered by the customer support team. If a customer wants to change a booking during that hour, take a message and tell them we will call back on Monday. Do not promise that the change has already been made. Training sessions are available on Tuesday and Thursday at lunchtime. Staff only need to attend one session, and both will cover the same material. Anyone unable to attend should email me by Wednesday; I can arrange a short individual demonstration. Please report problems using the shared form, including the booking number and what happened. General comments such as “it is broken” make it difficult to investigate. We will review the reports after the first week before deciding whether further training is necessary. Thanks, Priya
핵심 먼저 확인하기
관점과 평가 · 명시된 세부 정보
평가와 유보 표현을 보세요. 긍정적인 사실만으로 무조건 찬성한다고 볼 수 없습니다. 질문에 나온 사람·시간·장소·수량을 해당 사건과 연결하세요.
The writer likes the idea but asks for one change.
학습 자료
Subject: Preparing for the booking system change Dear team, We will begin using the new booking system on Monday, 6 July. Although the supplier has tested the main functions, we should not assume every unusual request will work perfectly from the first morning. Please keep the paper booking diary until the end of July. It is a backup, not a second place where all bookings must be copied. On Friday afternoon, the reception desk will close at four rather than five so that the final data transfer can take place. Telephone calls will still be answered by the customer support team. If a customer wants to change a booking during that hour, take a message and tell them we will call back on Monday. Do not promise that the change has already been made. Training sessions are available on Tuesday and Thursday at lunchtime. Staff only need to attend one session, and both will cover the same material. Anyone unable to attend should email me by Wednesday; I can arrange a short individual demonstration. Please report problems using the shared form, including the booking number and what happened. General comments such as “it is broken” make it difficult to investigate. We will review the reports after the first week before deciding whether further training is necessary. Thanks, Priya
01 / 8D01저장하면 내 컬렉션에서 다시 볼 수 있어요.
A careful handover
Why must the paper diary be kept?
학습 경로
01
단계 1 · 워밍업
0/2워밍업
02
단계 2 · 실력 다지기
0/1이유 · 명시된 세부 정보
실제로 제시된 이유를 찾으세요. 글 밖의 그럴듯한 이유만으로는 부족합니다. 질문에 나온 사람·시간·장소·수량을 해당 사건과 연결하세요.
We meet inside because it is raining.03
단계 3 · 실력 다지기
0/1관점과 평가 · 명시된 세부 정보
평가와 유보 표현을 보세요. 긍정적인 사실만으로 무조건 찬성한다고 볼 수 없습니다. 질문에 나온 사람·시간·장소·수량을 해당 사건과 연결하세요.
The writer likes the idea but asks for one change.04
단계 4 · 관련 연습
0/2관련 연습
05
단계 5 · 자료 종합 문제
0/2자료 종합 문제
이 단원의 복습 노트
0실수를 배움으로 바꿔보세요.
첫 답을 남기고 근거를 확인한 뒤 다른 문제를 풀어 보세요. 같은 자료에서 맞혔다고 새 지문에도 적용할 수 있다는 뜻은 아니에요.
아직 복습 노트가 없어요. 짧은 워밍업부터 해보세요.
학습 지도
B1직장 이메일
이번 단원 핵심
이유 · 조건과 허용 · 명시된 세부 정보
실제로 제시된 이유를 찾으세요. 글 밖의 그럴듯한 이유만으로는 부족합니다. 제시된 조건이나 허용 범위를 지키세요. 규칙이 있다고 사건이 실제로 일어났다는 뜻은 아닙니다. 질문에 나온 사람·시간·장소·수량을 해당 사건과 연결하세요.
We meet inside because it is raining.관점과 평가 · 명시된 세부 정보
평가와 유보 표현을 보세요. 긍정적인 사실만으로 무조건 찬성한다고 볼 수 없습니다. 질문에 나온 사람·시간·장소·수량을 해당 사건과 연결하세요.
The writer likes the idea but asks for one change.문제와 정답
정답을 열면 해당 문제에 도움 사용이 기록돼요.
A careful handover
Why must the paper diary be kept?
- To replace the new system permanently.
- To copy every digital booking.
- As a backup during the change.
- Instead of using the shared form for unusual problems.
정답·해설 보기
As a backup during the change.
정답: “As a backup during the change.”. 근거: “It is a backup, not a second place where all bookings must be copied.”. “To copy every digital booking.” 확인: 해당 정보와 반대되는 내용입니다. “To replace the new system permanently.” 확인: 본문이 허용하는 범위나 확실성보다 과장했습니다.
A careful handover
Why will reception close early on Friday?
- For the final data transfer.
- So the supplier can demonstrate every unusual request.
- Because all calls stop at four.
- So staff can attend the lunchtime training session.
정답·해설 보기
For the final data transfer.
정답: “For the final data transfer.”. 근거: “so that the final data transfer can take place.”. “So staff can attend the lunchtime training session.” 확인: 이 일의 시각을 다른 시각과 혼동했습니다. 근거: “Training sessions are available on Tuesday and Thursday at lunchtime.”. “Because all calls stop at four.” 확인: 해당 정보와 반대되는 내용입니다. 근거: “Telephone calls will still be answered by the customer support team.”.
A careful handover
For staff attending group training, how many sessions are required?
- Both.
- None, because both sessions cover the same material.
- One.
- One group session plus an individual demonstration.
정답·해설 보기
One.
정답: “One.”. 근거: “Staff only need to attend one session, and both will cover the same material.”. “Both.” 확인: 본문이 허용하는 범위나 확실성보다 과장했습니다. “One group session plus an individual demonstration.” 확인: 본문이 허용하는 범위나 확실성보다 과장했습니다. 근거: “Anyone unable to attend should email me by Wednesday”.
A careful handover
What tone best describes Priya’s approach?
- Certain that no problems can occur.
- Confident that testing has covered every unusual request.
- Practical and cautious.
- Willing to let customers assume changes are complete.
정답·해설 보기
Practical and cautious.
정답: “Practical and cautious.”. 근거: “we should not assume every unusual request will work perfectly”. “Certain that no problems can occur.” 확인: 해당 정보와 반대되는 내용입니다. “Confident that testing has covered every unusual request.” 확인: 해당 정보와 반대되는 내용입니다.
A careful handover
Who will answer calls after reception closes early?
- Customers will have to wait until Monday to reach anyone.
- The supplier transferring the data.
- The customer support team.
- The receptionist at the closed desk.
정답·해설 보기
The customer support team.
정답: “The customer support team.”. 근거: “Telephone calls will still be answered by the customer support team.”. “The supplier transferring the data.” 확인: 행동이나 역할을 다른 사람 또는 집단에 연결했습니다. “The receptionist at the closed desk.” 확인: 행동이나 역할을 다른 사람 또는 집단에 연결했습니다.
A careful handover
What should staff tell a caller requesting a change during that hour?
- They will receive a call back on Monday.
- They should call the supplier rather than leave a message.
- The request can be confirmed because the supplier tested the system.
- The change is already complete.
정답·해설 보기
They will receive a call back on Monday.
정답: “They will receive a call back on Monday.”. 근거: “tell them we will call back on Monday.”. “The change is already complete.” 확인: 해당 정보와 반대되는 내용입니다. “The request can be confirmed because the supplier tested the system.” 확인: 본문이 허용하는 범위나 확실성보다 과장했습니다. 근거: “we should not assume every unusual request will work perfectly”.
A careful handover
Which problem report follows Priya’s instruction?
- Booking 42: it is broken.
- The confirmation retained the old date.
- Booking 42: the date changed, but the confirmation kept the old date.
- Booking 42: please make it better.
정답·해설 보기
Booking 42: the date changed, but the confirmation kept the old date.
정답: “Booking 42: the date changed, but the confirmation kept the old date.”. 근거: “including the booking number and what happened.”. “Booking 42: it is broken.” 확인: 예약 번호는 있지만 구체적인 사건이나 오류가 없습니다. 고장 났다거나 개선해 달라는 말 대신 무슨 일이 있었는지 설명해야 합니다. “The confirmation retained the old date.” 확인: 확인 내용의 오류는 설명하지만 해당 예약을 찾는 데 필요한 예약 번호가 빠졌습니다.
A careful handover
When will the team decide about more training?
- Before staff submit any detailed reports.
- At the end of July, when the paper diary can be removed.
- After reviewing the first week’s reports.
- As soon as the supplier finishes its own tests.
정답·해설 보기
After reviewing the first week’s reports.
정답: “After reviewing the first week’s reports.”. 근거: “review the reports after the first week before deciding whether further training is necessary.”. “As soon as the supplier finishes its own tests.” 확인: 행동의 순서를 바꿨습니다. “At the end of July, when the paper diary can be removed.” 확인: 이 일의 시각을 다른 시각과 혼동했습니다. 근거: “Please keep the paper booking diary until the end of July.”.