B1

Un correo de trabajo

Sobre esta lección

Un correo de trabajo · B1. Usa la razón dada; una razón externa que parece posible no basta. Relaciona la persona, hora, lugar o cantidad con el hecho correcto.

Lee el material original en inglés y responde con pruebas. El nivel es una orientación editorial, no un resultado certificado.

8 preguntas
Guárdalo para encontrarlo en Mi colección.
laptop
LecturaB1

A careful handover

Lee el material original en inglés y responde con pruebas. El nivel es una orientación editorial, no un resultado certificado.

Subject: Preparing for the booking system change Dear team, We will begin using the new booking system on Monday, 6 July. Although the supplier has tested the main functions, we should not assume every unusual request will work perfectly from the first morning. Please keep the paper booking diary until the end of July. It is a backup, not a second place where all bookings must be copied. On Friday afternoon, the reception desk will close at four rather than five so that the final data transfer can take place. Telephone calls will still be answered by the customer support team. If a customer wants to change a booking during that hour, take a message and tell them we will call back on Monday. Do not promise that the change has already been made. Training sessions are available on Tuesday and Thursday at lunchtime. Staff only need to attend one session, and both will cover the same material. Anyone unable to attend should email me by Wednesday; I can arrange a short individual demonstration. Please report problems using the shared form, including the booking number and what happened. General comments such as “it is broken” make it difficult to investigate. We will review the reports after the first week before deciding whether further training is necessary. Thanks, Priya

Un poco de claridad

Razones · Condiciones y permisos · Detalles explícitos

Usa la razón dada; una razón externa que parece posible no basta. Conserva la condición o permiso indicados; una norma no demuestra que un hecho ocurriera. Relaciona la persona, hora, lugar o cantidad con el hecho correcto.

We meet inside because it is raining.

Postura y valoración · Detalles explícitos

Busca valoraciones y reservas; un hecho positivo no implica aprobación absoluta. Relaciona la persona, hora, lugar o cantidad con el hecho correcto.

The writer likes the idea but asks for one change.

Material de aprendizaje
laptop
LecturaB1

A careful handover

Lee el material original en inglés y responde con pruebas. El nivel es una orientación editorial, no un resultado certificado.

Subject: Preparing for the booking system change Dear team, We will begin using the new booking system on Monday, 6 July. Although the supplier has tested the main functions, we should not assume every unusual request will work perfectly from the first morning. Please keep the paper booking diary until the end of July. It is a backup, not a second place where all bookings must be copied. On Friday afternoon, the reception desk will close at four rather than five so that the final data transfer can take place. Telephone calls will still be answered by the customer support team. If a customer wants to change a booking during that hour, take a message and tell them we will call back on Monday. Do not promise that the change has already been made. Training sessions are available on Tuesday and Thursday at lunchtime. Staff only need to attend one session, and both will cover the same material. Anyone unable to attend should email me by Wednesday; I can arrange a short individual demonstration. Please report problems using the shared form, including the booking number and what happened. General comments such as “it is broken” make it difficult to investigate. We will review the reports after the first week before deciding whether further training is necessary. Thanks, Priya

0/8
Preguntas
01 / 8D01Guárdalo para encontrarlo en Mi colección.

A careful handover

Why must the paper diary be kept?

Tu respuesta
1 / 8

Tu ruta de aprendizaje

01
Paso 1 · Calentamiento

Calentamiento

0/2
02
Paso 2 · Practicar la habilidad

Razones · Detalles explícitos

0/1

Usa la razón dada; una razón externa que parece posible no basta. Relaciona la persona, hora, lugar o cantidad con el hecho correcto.

We meet inside because it is raining.
03
Paso 3 · Practicar la habilidad

Postura y valoración · Detalles explícitos

0/1

Busca valoraciones y reservas; un hecho positivo no implica aprobación absoluta. Relaciona la persona, hora, lugar o cantidad con el hecho correcto.

The writer likes the idea but asks for one change.
04
Paso 4 · Práctica relacionada

Práctica relacionada

0/2
05
Paso 5 · Reto del texto

Reto del texto

0/2
Repasos de esta unidad

Haz que los errores sirvan.

Conserva el primer intento, comprueba la evidencia y prueba otra pregunta. Responder sobre el mismo material no demuestra transferencia a otro texto.

0

Aún no hay repasos. Prueba un calentamiento corto.

Mapa de la lección

Un correo de trabajo

B1
A workplace email

Puntos de la lección

01

Razones · Condiciones y permisos · Detalles explícitos

Usa la razón dada; una razón externa que parece posible no basta. Conserva la condición o permiso indicados; una norma no demuestra que un hecho ocurriera. Relaciona la persona, hora, lugar o cantidad con el hecho correcto.

We meet inside because it is raining.
02

Postura y valoración · Detalles explícitos

Busca valoraciones y reservas; un hecho positivo no implica aprobación absoluta. Relaciona la persona, hora, lugar o cantidad con el hecho correcto.

The writer likes the idea but asks for one change.

Preguntas y respuestas

Abrir una respuesta registra ayuda para esa pregunta.

D01 · Calentamiento

A careful handover

Why must the paper diary be kept?

  1. To replace the new system permanently.
  2. To copy every digital booking.
  3. As a backup during the change.
  4. Instead of using the shared form for unusual problems.
Respuesta y explicación
As a backup during the change.

Respuesta: «As a backup during the change.». Prueba: «It is a backup, not a second place where all bookings must be copied.». Revisa «To copy every digital booking.»: Dice lo contrario del dato pertinente. Revisa «To replace the new system permanently.»: Amplía o refuerza la afirmación más de lo que permite el texto.

D02 · Calentamiento

A careful handover

Why will reception close early on Friday?

  1. For the final data transfer.
  2. So the supplier can demonstrate every unusual request.
  3. Because all calls stop at four.
  4. So staff can attend the lunchtime training session.
Respuesta y explicación
For the final data transfer.

Respuesta: «For the final data transfer.». Prueba: «so that the final data transfer can take place.». Revisa «So staff can attend the lunchtime training session.»: Confunde la hora de este hecho con otra hora. Prueba: «Training sessions are available on Tuesday and Thursday at lunchtime.». Revisa «Because all calls stop at four.»: Dice lo contrario del dato pertinente. Prueba: «Telephone calls will still be answered by the customer support team.».

P01 · Practicar la habilidad

A careful handover

For staff attending group training, how many sessions are required?

  1. Both.
  2. None, because both sessions cover the same material.
  3. One.
  4. One group session plus an individual demonstration.
Respuesta y explicación
One.

Respuesta: «One.». Prueba: «Staff only need to attend one session, and both will cover the same material.». Revisa «Both.»: Amplía o refuerza la afirmación más de lo que permite el texto. Revisa «One group session plus an individual demonstration.»: Amplía o refuerza la afirmación más de lo que permite el texto. Prueba: «Anyone unable to attend should email me by Wednesday».

P02 · Practicar la habilidad

A careful handover

What tone best describes Priya’s approach?

  1. Certain that no problems can occur.
  2. Confident that testing has covered every unusual request.
  3. Practical and cautious.
  4. Willing to let customers assume changes are complete.
Respuesta y explicación
Practical and cautious.

Respuesta: «Practical and cautious.». Prueba: «we should not assume every unusual request will work perfectly». Revisa «Certain that no problems can occur.»: Dice lo contrario del dato pertinente. Revisa «Confident that testing has covered every unusual request.»: Dice lo contrario del dato pertinente.

R01 · Práctica relacionada

A careful handover

Who will answer calls after reception closes early?

  1. Customers will have to wait until Monday to reach anyone.
  2. The supplier transferring the data.
  3. The customer support team.
  4. The receptionist at the closed desk.
Respuesta y explicación
The customer support team.

Respuesta: «The customer support team.». Prueba: «Telephone calls will still be answered by the customer support team.». Revisa «The supplier transferring the data.»: Atribuye la acción o función a la persona o grupo equivocado. Revisa «The receptionist at the closed desk.»: Atribuye la acción o función a la persona o grupo equivocado.

R02 · Práctica relacionada

A careful handover

What should staff tell a caller requesting a change during that hour?

  1. They will receive a call back on Monday.
  2. They should call the supplier rather than leave a message.
  3. The request can be confirmed because the supplier tested the system.
  4. The change is already complete.
Respuesta y explicación
They will receive a call back on Monday.

Respuesta: «They will receive a call back on Monday.». Prueba: «tell them we will call back on Monday.». Revisa «The change is already complete.»: Dice lo contrario del dato pertinente. Revisa «The request can be confirmed because the supplier tested the system.»: Amplía o refuerza la afirmación más de lo que permite el texto. Prueba: «we should not assume every unusual request will work perfectly».

X01 · Reto del texto

A careful handover

Which problem report follows Priya’s instruction?

  1. Booking 42: it is broken.
  2. The confirmation retained the old date.
  3. Booking 42: the date changed, but the confirmation kept the old date.
  4. Booking 42: please make it better.
Respuesta y explicación
Booking 42: the date changed, but the confirmation kept the old date.

Respuesta: «Booking 42: the date changed, but the confirmation kept the old date.». Prueba: «including the booking number and what happened.». Revisa «Booking 42: it is broken.»: Incluye el número de reserva, pero no el hecho o error concreto. Explica qué ocurrió en vez de decir solo que está roto o que debe mejorar. Revisa «The confirmation retained the old date.»: Describe el error de confirmación, pero omite el número de reserva necesario para localizarlo.

X02 · Reto del texto

A careful handover

When will the team decide about more training?

  1. Before staff submit any detailed reports.
  2. At the end of July, when the paper diary can be removed.
  3. After reviewing the first week’s reports.
  4. As soon as the supplier finishes its own tests.
Respuesta y explicación
After reviewing the first week’s reports.

Respuesta: «After reviewing the first week’s reports.». Prueba: «review the reports after the first week before deciding whether further training is necessary.». Revisa «As soon as the supplier finishes its own tests.»: Cambia el orden de las acciones. Revisa «At the end of July, when the paper diary can be removed.»: Confunde la hora de este hecho con otra hora. Prueba: «Please keep the paper booking diary until the end of July.».