B2

Negociar una prueba de trabajo híbrido

Sobre esta lección

Negociar una prueba de trabajo híbrido · B2. Elige la siguiente acción que la persona se compromete a realizar.

Escucha la conversación completa y responde según lo que acuerdan, explican o matizan.

8 preguntas
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Negotiating a hybrid-work trial — context illustration
Comprensión oralB2

Negotiating a hybrid-work trial

Escucha la conversación completa y responde según lo que acuerdan, explican o matizan.

Un poco de claridad

Propuestas frente a compromisos

Elige la siguiente acción que la persona se compromete a realizar.

“We could test it in autumn.” does not mean “The autumn trial is confirmed.”

Acuerdo con reservas y prioridades

Relaciona el apoyo expresado con las reservas del hablante.

“The idea has value, although the costs need checking.”

Pruebas y explicaciones alternativas

Otro factor podría explicar el resultado; el dato aislado no demuestra la causa propuesta.

“Sales rose in a holiday week; the new display may not be the only cause.”

Material de aprendizaje
Negotiating a hybrid-work trial — context illustration
Comprensión oralB2

Negotiating a hybrid-work trial

Escucha la conversación completa y responde según lo que acuerdan, explican o matizan.

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Preguntas
01 / 8D01Guárdalo para encontrarlo en Mi colección.

Negotiating a hybrid-work trial

What is Daniel’s main reservation about home working?

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Tu ruta de aprendizaje

01
Paso 1 · Calentamiento

Calentamiento

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Paso 2 · Practicar la habilidad

Propuestas frente a compromisos

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Elige la siguiente acción que la persona se compromete a realizar.

“We could test it in autumn.” does not mean “The autumn trial is confirmed.”
03
Paso 3 · Practicar la habilidad

Pruebas y explicaciones alternativas

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Otro factor podría explicar el resultado; el dato aislado no demuestra la causa propuesta.

“Sales rose in a holiday week; the new display may not be the only cause.”
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Paso 4 · Práctica relacionada

Práctica relacionada

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Paso 5 · Reto del texto

Reto del texto

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Repasos de esta unidad

Haz que los errores sirvan.

Conserva el primer intento, comprueba la evidencia y prueba otra pregunta. Responder sobre el mismo material no demuestra transferencia a otro texto.

0

Aún no hay repasos. Prueba un calentamiento corto.

Mapa de la lección

Negociar una prueba de trabajo híbrido

B2
Negotiating a hybrid-work trial

Puntos de la lección

01

Propuestas frente a compromisos

Elige la siguiente acción que la persona se compromete a realizar.

“We could test it in autumn.” does not mean “The autumn trial is confirmed.”
02

Acuerdo con reservas y prioridades

Relaciona el apoyo expresado con las reservas del hablante.

“The idea has value, although the costs need checking.”
03

Pruebas y explicaciones alternativas

Otro factor podría explicar el resultado; el dato aislado no demuestra la causa propuesta.

“Sales rose in a holiday week; the new display may not be the only cause.”

Preguntas y respuestas

Abrir una respuesta registra ayuda para esa pregunta.

D01 · Calentamiento

Negotiating a hybrid-work trial

What is Daniel’s main reservation about home working?

  1. The team may find the proposed performance measures too demanding.
  2. The arrangement might weaken informal contact between colleagues.
  3. Maintaining quick access to support for customers.
  4. Employees might not work hard enough at home.
Respuesta y explicación
Maintaining quick access to support for customers.

Prueba: “I'm open to a trial. My concern isn't whether people work hard at home. It's whether customers can still reach someone when they need a quick answer.” Relaciona el apoyo expresado con las reservas del hablante. Respuesta respaldada: “Maintaining quick access to support for customers.”

D02 · Calentamiento

Negotiating a hybrid-work trial

Why does Daniel question the first rota suggestion?

  1. The office duty might fall unfairly on the same person.
  2. The plan does not say which customer requests should take priority.
  3. The team would have too little notice of their home days.
  4. Weekly rotation would make the duty less fair.
Respuesta y explicación
The office duty might fall unfairly on the same person.

Prueba: “That might help. But it wouldn't be fair if the same person always had to stay in the office while everyone else chose their home days.” La explicación indica el motivo de esta elección. Respuesta respaldada: “The office duty might fall unfairly on the same person.”

P01 · Practicar la habilidad

Negotiating a hybrid-work trial

Which condition applies to answering the support line remotely?

  1. The person must be physically in the office for that shift.
  2. The person must first swap a home day with a colleague.
  3. The person must have completed the monthly training online.
  4. The connection must be reliable.
Respuesta y explicación
The connection must be reliable.

Prueba: “Then let's rotate that duty weekly. The support line can be answered remotely, provided the connection is reliable.” La acción depende de la condición indicada. Respuesta respaldada: “The connection must be reliable.”

P02 · Practicar la habilidad

Negotiating a hybrid-work trial

Why do they reject email totals as a main measure of success?

  1. The team has no comparable email figures from the previous month.
  2. Email figures would make response times unnecessary.
  3. Message counts reveal little about useful work.
  4. The team wants to assess customer satisfaction without measuring completed work.
Respuesta y explicación
Message counts reveal little about useful work.

Prueba: “All right. There's also the question of how we judge the trial. Counting how many emails people send would tell us very little about useful work.” La objeción es si la medida representa resultados útiles. Respuesta respaldada: “Message counts reveal little about useful work.”

P03 · Practicar la habilidad

Negotiating a hybrid-work trial

Why should they record the workload during the trial?

  1. A quieter month could make the trial look better than it is.
  2. They expect the new arrangement itself to reduce customer demand.
  3. They need to replace customer feedback with a numerical measure.
  4. They want to allocate home days according to individual task totals.
Respuesta y explicación
A quieter month could make the trial look better than it is.

Prueba: “Yes, although we should record the workload too. Otherwise a quiet month could make the new arrangement appear more effective than it really is.” Otro factor podría explicar el resultado; el dato aislado no demuestra la causa propuesta. Respuesta respaldada: “A quieter month could make the trial look better than it is.”

P04 · Practicar la habilidad

Negotiating a hybrid-work trial

What would a positive six-week review mean?

  1. The monthly training day could then move online.
  2. The arrangement would become permanent at the end of the review.
  3. It could support a further decision, without guaranteeing permanence.
  4. Only response times would need to be considered before continuing.
Respuesta y explicación
It could support a further decision, without guaranteeing permanence.

Prueba: “For an initial decision, perhaps. But we shouldn't promise a permanent arrangement on the strength of such a short trial.” “So we review the evidence after six weeks and either extend it, change it, or stop it. No automatic approval.” Conserva los límites de la afirmación; no es una garantía absoluta. Respuesta respaldada: “It could support a further decision, without guaranteeing permanence.”

R01 · Práctica relacionada

Negotiating a hybrid-work trial

What does Priya agree to circulate now?

  1. An invitation to replace all in-person training.
  2. A confirmed start date approved by everyone.
  3. A draft rota and proposed measures.
  4. A notice that the new permanent policy has started.
Respuesta y explicación
A draft rota and proposed measures.

Prueba: “That's reasonable. I'll circulate a draft rota and the proposed measures, rather than tell everyone the policy has already changed.” Elige la siguiente acción que la persona se compromete a realizar. Respuesta respaldada: “A draft rota and proposed measures.”

X01 · Reto del texto

Negotiating a hybrid-work trial

What is Daniel’s overall position at the end?

  1. Support only if all staff stay in the office.
  2. Conditional support, with coverage and evidence still to be checked.
  3. Approval of a permanent change with no further conditions.
  4. Rejection of any form of home working.
Respuesta y explicación
Conditional support, with coverage and evidence still to be checked.

Prueba: “I'm open to a trial. My concern isn't whether people work hard at home. It's whether customers can still reach someone when they need a quick answer.” “For an initial decision, perhaps. But we shouldn't promise a permanent arrangement on the strength of such a short trial.” “Thanks. Once we've checked that every support shift is covered, we can confirm a start date. Next month is still possible, but it isn't settled.” Relaciona el apoyo expresado con las reservas del hablante. Respuesta respaldada: “Conditional support, with coverage and evidence still to be checked.”