المقترحات مقابل الالتزامات
اختر الخطوة التالية التي التزم بها المتحدث فعلًا.
“We could test it in autumn.” does not mean “The autumn trial is confirmed.”
B2
التفاوض على تجربة عمل هجين
عن هذا الدرس
التفاوض على تجربة عمل هجين · B2. اختر الخطوة التالية التي التزم بها المتحدث فعلًا.
استمع إلى الحوار كاملًا، ثم أجب وفق ما يتفق عليه المتحدثان أو يوضحانه أو يضعان له حدودًا.
8 سؤالًا
احفظه لتجده لاحقًا في مجموعتي.
الاستماعB2
Negotiating a hybrid-work trial
استمع إلى الحوار كاملًا، ثم أجب وفق ما يتفق عليه المتحدثان أو يوضحانه أو يضعان له حدودًا.
توضيح بسيط أولًا
الموافقة المشروطة والأولويات
اربط التأييد المعبّر عنه بتحفّظات المتحدث.
“The idea has value, although the costs need checking.”
الأدلة والتفسيرات البديلة
قد يفسّر عامل آخر النتيجة؛ فالنتيجة وحدها لا تثبت السبب المقترح.
“Sales rose in a holiday week; the new display may not be the only cause.”
مادة التعلم
الاستماعB2
Negotiating a hybrid-work trial
استمع إلى الحوار كاملًا، ثم أجب وفق ما يتفق عليه المتحدثان أو يوضحانه أو يضعان له حدودًا.
01 / 8D01احفظه لتجده لاحقًا في مجموعتي.
Negotiating a hybrid-work trial
What is Daniel’s main reservation about home working?
مسار التعلّم
01
خطوة 1 · تهيئة
0/2تهيئة
02
خطوة 2 · بناء المهارة
0/1المقترحات مقابل الالتزامات
اختر الخطوة التالية التي التزم بها المتحدث فعلًا.
“We could test it in autumn.” does not mean “The autumn trial is confirmed.”03
خطوة 3 · بناء المهارة
0/3الأدلة والتفسيرات البديلة
قد يفسّر عامل آخر النتيجة؛ فالنتيجة وحدها لا تثبت السبب المقترح.
“Sales rose in a holiday week; the new display may not be the only cause.”04
خطوة 4 · تدريب مرتبط
0/1تدريب مرتبط
05
خطوة 5 · تحدّي المادة
0/1تحدّي المادة
ملاحظات هذه الوحدة
0حوّل الأخطاء إلى تعلّم.
احتفظ بمحاولتك الأولى وتحقّق من الدليل وجرّب سؤالًا آخر. النجاح في المادة نفسها لا يثبت نقل المهارة إلى نص جديد.
لا توجد ملاحظات بعد. جرّب تهيئة قصيرة.
خريطة الدرس
B2التفاوض على تجربة عمل هجين
نقاط الدرس
المقترحات مقابل الالتزامات
اختر الخطوة التالية التي التزم بها المتحدث فعلًا.
“We could test it in autumn.” does not mean “The autumn trial is confirmed.”الموافقة المشروطة والأولويات
اربط التأييد المعبّر عنه بتحفّظات المتحدث.
“The idea has value, although the costs need checking.”الأدلة والتفسيرات البديلة
قد يفسّر عامل آخر النتيجة؛ فالنتيجة وحدها لا تثبت السبب المقترح.
“Sales rose in a holiday week; the new display may not be the only cause.”الأسئلة والأجوبة
فتح إجابة يسجّل استخدام المساعدة لذلك السؤال.
Negotiating a hybrid-work trial
What is Daniel’s main reservation about home working?
- The team may find the proposed performance measures too demanding.
- The arrangement might weaken informal contact between colleagues.
- Maintaining quick access to support for customers.
- Employees might not work hard enough at home.
الإجابة والشرح
Maintaining quick access to support for customers.
الدليل: “I'm open to a trial. My concern isn't whether people work hard at home. It's whether customers can still reach someone when they need a quick answer.” اربط التأييد المعبّر عنه بتحفّظات المتحدث. الإجابة المدعومة: “Maintaining quick access to support for customers.”
Negotiating a hybrid-work trial
Why does Daniel question the first rota suggestion?
- The office duty might fall unfairly on the same person.
- The plan does not say which customer requests should take priority.
- The team would have too little notice of their home days.
- Weekly rotation would make the duty less fair.
الإجابة والشرح
The office duty might fall unfairly on the same person.
الدليل: “That might help. But it wouldn't be fair if the same person always had to stay in the office while everyone else chose their home days.” يوضح التفسير سبب هذا الاختيار. الإجابة المدعومة: “The office duty might fall unfairly on the same person.”
Negotiating a hybrid-work trial
Which condition applies to answering the support line remotely?
- The person must be physically in the office for that shift.
- The person must first swap a home day with a colleague.
- The person must have completed the monthly training online.
- The connection must be reliable.
الإجابة والشرح
The connection must be reliable.
الدليل: “Then let's rotate that duty weekly. The support line can be answered remotely, provided the connection is reliable.” الإجراء مرتبط بالشرط المذكور. الإجابة المدعومة: “The connection must be reliable.”
Negotiating a hybrid-work trial
Why do they reject email totals as a main measure of success?
- The team has no comparable email figures from the previous month.
- Email figures would make response times unnecessary.
- Message counts reveal little about useful work.
- The team wants to assess customer satisfaction without measuring completed work.
الإجابة والشرح
Message counts reveal little about useful work.
الدليل: “All right. There's also the question of how we judge the trial. Counting how many emails people send would tell us very little about useful work.” الاعتراض يتعلّق بمدى تمثيل المقياس لنتائج مفيدة. الإجابة المدعومة: “Message counts reveal little about useful work.”
Negotiating a hybrid-work trial
Why should they record the workload during the trial?
- A quieter month could make the trial look better than it is.
- They expect the new arrangement itself to reduce customer demand.
- They need to replace customer feedback with a numerical measure.
- They want to allocate home days according to individual task totals.
الإجابة والشرح
A quieter month could make the trial look better than it is.
الدليل: “Yes, although we should record the workload too. Otherwise a quiet month could make the new arrangement appear more effective than it really is.” قد يفسّر عامل آخر النتيجة؛ فالنتيجة وحدها لا تثبت السبب المقترح. الإجابة المدعومة: “A quieter month could make the trial look better than it is.”
Negotiating a hybrid-work trial
What would a positive six-week review mean?
- The monthly training day could then move online.
- The arrangement would become permanent at the end of the review.
- It could support a further decision, without guaranteeing permanence.
- Only response times would need to be considered before continuing.
الإجابة والشرح
It could support a further decision, without guaranteeing permanence.
الدليل: “For an initial decision, perhaps. But we shouldn't promise a permanent arrangement on the strength of such a short trial.” “So we review the evidence after six weeks and either extend it, change it, or stop it. No automatic approval.” احفظ حدود القول؛ فهو ليس ضمانًا مطلقًا. الإجابة المدعومة: “It could support a further decision, without guaranteeing permanence.”
Negotiating a hybrid-work trial
What does Priya agree to circulate now?
- An invitation to replace all in-person training.
- A confirmed start date approved by everyone.
- A draft rota and proposed measures.
- A notice that the new permanent policy has started.
الإجابة والشرح
A draft rota and proposed measures.
الدليل: “That's reasonable. I'll circulate a draft rota and the proposed measures, rather than tell everyone the policy has already changed.” اختر الخطوة التالية التي التزم بها المتحدث فعلًا. الإجابة المدعومة: “A draft rota and proposed measures.”
Negotiating a hybrid-work trial
What is Daniel’s overall position at the end?
- Support only if all staff stay in the office.
- Conditional support, with coverage and evidence still to be checked.
- Approval of a permanent change with no further conditions.
- Rejection of any form of home working.
الإجابة والشرح
Conditional support, with coverage and evidence still to be checked.
الدليل: “I'm open to a trial. My concern isn't whether people work hard at home. It's whether customers can still reach someone when they need a quick answer.” “For an initial decision, perhaps. But we shouldn't promise a permanent arrangement on the strength of such a short trial.” “Thanks. Once we've checked that every support shift is covered, we can confirm a start date. Next month is still possible, but it isn't settled.” اربط التأييد المعبّر عنه بتحفّظات المتحدث. الإجابة المدعومة: “Conditional support, with coverage and evidence still to be checked.”