Cumplir la tarea
Incluye todos los puntos y adapta el texto al lector y al propósito. El modelo es una posibilidad, no la única respuesta correcta.
The invitation states what, when and where, then asks for a reply.
B1
Un correo sobre un problema
Sobre esta lección
Un correo sobre un problema · B1. Incluye todos los puntos y adapta el texto al lector y al propósito. El modelo es una posibilidad, no la única respuesta correcta.
Escribe tu respuesta antes de ver el modelo. Revísala con la lista específica de la tarea. No hay corrección automática de aciertos o errores.
La escritura se revisa por cuenta propia. Esta versión no da una nota lingüística ni certifica tu nivel.
4 preguntas
Guárdalo para encontrarlo en Mi colección.
EscrituraB1
An email about a problem
Escribe tu respuesta antes de ver el modelo. Revísala con la lista específica de la tarea. No hay corrección automática de aciertos o errores.
Read each task, draft your own text, then compare the model and checklist. Models are not unique answer keys.
Un poco de claridad
Organizar el mensaje
Ordena las ideas de forma útil. Usa frases y, cuando haga falta, párrafos y enlaces. No añadas conectores sin una relación real.
I give the time first. Then I explain how to get there.
Revisar claridad y lengua
Revisa verbos, concordancia, ortografía y puntuación. Usa palabras que entiendas y aclara lo que el lector pueda interpretar mal.
She works on Monday. We work on Tuesday.
Material de aprendizaje
EscrituraB1
An email about a problem
Escribe tu respuesta antes de ver el modelo. Revísala con la lista específica de la tarea. No hay corrección automática de aciertos o errores.
Read each task, draft your own text, then compare the model and checklist. Models are not unique answer keys.
01 / 4P01Guárdalo para encontrarlo en Mi colección.
You ordered a desk lamp online. It arrived three days late, and its switch is broken. You need a working lamp for study next week. You may invent personal details; keep any facts supplied in this task.
Write 120–150 words to customer services. Give the order details, explain both problems and their effect, request a practical solution, and say when you need a reply.
Tu ruta de aprendizaje
01
Paso 1 · Practicar la habilidad
0/2Cumplir la tarea
Incluye todos los puntos y adapta el texto al lector y al propósito. El modelo es una posibilidad, no la única respuesta correcta.
The invitation states what, when and where, then asks for a reply.02
Paso 2 · Practicar la habilidad
0/1Organizar el mensaje
Ordena las ideas de forma útil. Usa frases y, cuando haga falta, párrafos y enlaces. No añadas conectores sin una relación real.
I give the time first. Then I explain how to get there.03
Paso 3 · Practicar la habilidad
0/1Revisar claridad y lengua
Revisa verbos, concordancia, ortografía y puntuación. Usa palabras que entiendas y aclara lo que el lector pueda interpretar mal.
She works on Monday. We work on Tuesday.Escritura
La escritura se revisa por cuenta propia. Esta versión no da una nota lingüística ni certifica tu nivel.
Aún no has guardado ningún texto. Empieza una tarea y tu borrador aparecerá aquí.
Mapa de la lección
B1Un correo sobre un problema
Puntos de la lección
Cumplir la tarea
Incluye todos los puntos y adapta el texto al lector y al propósito. El modelo es una posibilidad, no la única respuesta correcta.
The invitation states what, when and where, then asks for a reply.Organizar el mensaje
Ordena las ideas de forma útil. Usa frases y, cuando haga falta, párrafos y enlaces. No añadas conectores sin una relación real.
I give the time first. Then I explain how to get there.Revisar claridad y lengua
Revisa verbos, concordancia, ortografía y puntuación. Usa palabras que entiendas y aclara lo que el lector pueda interpretar mal.
She works on Monday. We work on Tuesday.Preguntas y respuestas
Abrir una respuesta registra ayuda para esa pregunta.
You ordered a desk lamp online. It arrived three days late, and its switch is broken. You need a working lamp for study next week. You may invent personal details; keep any facts supplied in this task.
Write 120–150 words to customer services. Give the order details, explain both problems and their effect, request a practical solution, and say when you need a reply.
Respuesta y explicación
Dear Customer Services,
I am writing about order L482, a desk lamp I bought from your website last Monday. Your confirmation said it would arrive on Thursday, but it did not reach me until Sunday.
Unfortunately, the switch is also broken, so the lamp cannot be used. I have checked it with another socket and followed the instructions, but it still does not turn on.
I need a working lamp for an evening study course that starts next week.
Could you send a replacement and arrange collection of the damaged item? I can provide photographs and the delivery receipt if these would help. Please let me know by Wednesday whether a replacement can arrive before the course begins. If that is not possible, I would prefer a refund.
Kind regards,
Daniel Reed
I am writing about order L482, a desk lamp I bought from your website last Monday. Your confirmation said it would arrive on Thursday, but it did not reach me until Sunday.
Unfortunately, the switch is also broken, so the lamp cannot be used. I have checked it with another socket and followed the instructions, but it still does not turn on.
I need a working lamp for an evening study course that starts next week.
Could you send a replacement and arrange collection of the damaged item? I can provide photographs and the delivery receipt if these would help. Please let me know by Wednesday whether a replacement can arrive before the course begins. If that is not possible, I would prefer a refund.
Kind regards,
Daniel Reed
Un modelo posible, no una clave única. Autoevaluación: ¿Puede el lector encontrar todos los puntos: datos del pedido, dos problemas, efecto, solución y plazo? Organización: Concreta el problema y sus efectos; separa la solución o el acuerdo como un siguiente paso claro. “I am writing about order L482” → “Could you send a replacement”. Lengua: “Could you send a replacement and arrange collection of the damaged item?” La pregunta formula una petición o sugerencia concreta; no garantiza que el lector acepte. Otras palabras y estructuras pueden cumplir la tarea. Conserva los datos dados. Es autoevaluación, no una nota automática de lengua.
A shared study room has become noisy during exam preparation. You want to raise the problem politely with the room organiser. You may invent personal details; keep any facts supplied in this task.
Write 120–150 words. Describe specific occasions, explain the effect on study, acknowledge other users, and suggest two workable changes.
Respuesta y explicación
Dear Ms Palmer,
I am writing about noise in the shared study room. On Tuesday and Thursday evening, several visitors held group discussions beside the desks while other people were revising.
I understand that they also need a place to work, and I do not want the room to become unfriendly. However, it was difficult to concentrate on reading, and one student left before finishing her work.
Could we reserve one side of the room for quiet individual study during the exam period? It might also help to put a booking sheet near the smaller meeting room, so groups know when they can use it. These changes would give everyone a clearer idea of what to expect. I would be happy to help make the signs if you agree.
Best wishes,
Sara Malik
I am writing about noise in the shared study room. On Tuesday and Thursday evening, several visitors held group discussions beside the desks while other people were revising.
I understand that they also need a place to work, and I do not want the room to become unfriendly. However, it was difficult to concentrate on reading, and one student left before finishing her work.
Could we reserve one side of the room for quiet individual study during the exam period? It might also help to put a booking sheet near the smaller meeting room, so groups know when they can use it. These changes would give everyone a clearer idea of what to expect. I would be happy to help make the signs if you agree.
Best wishes,
Sara Malik
Un modelo posible, no una clave única. Autoevaluación: ¿Puede el lector encontrar todos los puntos: ejemplos concretos, efecto en el estudio, otros usuarios y dos cambios? Organización: Concreta el problema y sus efectos; separa la solución o el acuerdo como un siguiente paso claro. “On Tuesday and Thursday” → “Could we reserve one side”. Lengua: “Could we reserve one side of the room for quiet individual study during the exam period?” La pregunta formula una petición o sugerencia concreta; no garantiza que el lector acepte. Otras palabras y estructuras pueden cumplir la tarea. Conserva los datos dados. Es autoevaluación, no una nota automática de lengua.
You registered for a weekend photography course, but the advertised practical session was replaced by a second classroom lecture without warning. You may invent personal details; keep any facts supplied in this task.
Write 120–150 words to the course organiser. Explain what you expected, describe what happened, say why it mattered, and ask for a reasonable remedy.
Respuesta y explicación
Dear Course Organiser,
I attended your photography course last weekend and enjoyed the teacher’s clear explanations. However, I was disappointed that the outdoor practical session described on your website did not take place. Instead, we had another classroom lecture, and nobody explained the change until we arrived.
I joined mainly because I wanted advice while using my own camera outside. Reading about camera settings is useful, but it does not replace the chance to practise with a teacher nearby. I understand that plans sometimes have to change, especially if there is bad weather.
Could you arrange an additional practical session for our group at no extra cost? Alternatively, I would appreciate a credit towards a future workshop that includes supervised practice. Please let me know which option you can offer.
Kind regards,
Luca Evans
I attended your photography course last weekend and enjoyed the teacher’s clear explanations. However, I was disappointed that the outdoor practical session described on your website did not take place. Instead, we had another classroom lecture, and nobody explained the change until we arrived.
I joined mainly because I wanted advice while using my own camera outside. Reading about camera settings is useful, but it does not replace the chance to practise with a teacher nearby. I understand that plans sometimes have to change, especially if there is bad weather.
Could you arrange an additional practical session for our group at no extra cost? Alternatively, I would appreciate a credit towards a future workshop that includes supervised practice. Please let me know which option you can offer.
Kind regards,
Luca Evans
Un modelo posible, no una clave única. Autoevaluación: ¿Puede el lector encontrar todos los puntos: expectativa, lo ocurrido, importancia y solución? Organización: Concreta el problema y sus efectos; separa la solución o el acuerdo como un siguiente paso claro. “the outdoor practical session” → “Could you arrange an additional practical session”. Lengua: “Could you arrange an additional practical session for our group at no extra cost?” La pregunta formula una petición o sugerencia concreta; no garantiza que el lector acepte. Otras palabras y estructuras pueden cumplir la tarea. Conserva los datos dados. Es autoevaluación, no una nota automática de lengua.
Your neighbour plays music loudly late at night. You have a friendly relationship and want to solve the problem without an argument. You may invent personal details; keep any facts supplied in this task.
Write 120–150 words to your neighbour. Explain the problem with examples, describe its effect, recognise their needs, and propose a polite agreement.
Respuesta y explicación
Hi Ben,
I hope you are well. I wanted to mention something about the music from your flat. On the last two Friday nights, I could still hear it clearly in my bedroom after midnight, even with the windows closed.
I start work early on Saturdays, so I have been finding it difficult to get enough sleep.
I know you enjoy having friends over, and I do not expect complete silence in the building.
Would you be able to turn the speakers down after ten thirty or move them away from our shared wall? If you are planning a special party, a short message beforehand would also help me make arrangements. I am sure we can find something that works for both of us.
Thanks for understanding,
Maya
I hope you are well. I wanted to mention something about the music from your flat. On the last two Friday nights, I could still hear it clearly in my bedroom after midnight, even with the windows closed.
I start work early on Saturdays, so I have been finding it difficult to get enough sleep.
I know you enjoy having friends over, and I do not expect complete silence in the building.
Would you be able to turn the speakers down after ten thirty or move them away from our shared wall? If you are planning a special party, a short message beforehand would also help me make arrangements. I am sure we can find something that works for both of us.
Thanks for understanding,
Maya
Un modelo posible, no una clave única. Autoevaluación: ¿Puede el lector encontrar todos los puntos: ejemplos, efecto personal, necesidades del vecino y acuerdo? Organización: Concreta el problema y sus efectos; separa la solución o el acuerdo como un siguiente paso claro. “On the last two Friday nights” → “Would you be able to”. Lengua: “Would you be able to turn the speakers down after ten thirty or move them away from our shared wall?” La pregunta formula una petición o sugerencia concreta; no garantiza que el lector acepte. Otras palabras y estructuras pueden cumplir la tarea. Conserva los datos dados. Es autoevaluación, no una nota automática de lengua.