B1

Relationships and communication Exercises

About this lesson

Relationships and communication · B1. Distinguish “apologise” (say sorry for a mistake) from “persuade” (cause someone to agree through reasons). Read the situation before choosing; these words are not interchangeable. Additional contrast: “disagreement” means difference of opinion; “trust” means belief that someone is honest and reliable. Compare their uses in the learning cards.

Complete 24 original tasks. Use the situation to choose the intended meaning, practise the form, then apply it in a fresh context.

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Vocabulary

Learning cards

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apologise
apologise
B1
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apologise

say sorry for a mistake
In a sentence

The host called each guest to apologise for cancelling at short notice.

The host called each guest to apologise for cancelling at short notice.

Useful combinations
apologise for a mistakeapologise to someone

Word forms & family

apologised (v.)apology (n.)apologetic (adj.)

Similar meanings & paraphrases

say sorry

These match this sense. Word families can change meaning; near meanings are not always interchangeable.

Practise “apologise for a mistake” as a whole phrase. Here “apologise” has the sense say sorry for a mistake.

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A little clarity first

say sorry for a mistake / cause someone to agree through reasons

Distinguish “apologise” (say sorry for a mistake) from “persuade” (cause someone to agree through reasons). Read the situation before choosing; these words are not interchangeable. Additional contrast: “disagreement” means difference of opinion; “trust” means belief that someone is honest and reliable. Compare their uses in the learning cards.

I need to apologise for losing your notes.

stop someone briefly while they speak / settlement in which both sides give something up

Distinguish “interrupt” (stop someone briefly while they speak) from “compromise” (settlement in which both sides give something up). Read the situation before choosing; these words are not interchangeable. Additional contrast: “respect” means consideration for another person's rights; “encouragement” means words or actions that give someone confidence. Compare their uses in the learning cards.

Please do not interrupt while I explain.

incorrect interpretation of a message / giving encouragement and practical help

Distinguish “misunderstanding” (incorrect interpretation of a message) from “supportive” (giving encouragement and practical help). Read the situation before choosing; these words are not interchangeable. Additional contrast: “patience” means ability to wait without becoming angry; “sympathy” means understanding of another person's suffering. Compare their uses in the learning cards.

A misunderstanding about the date caused the delay.

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Questions
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I lost your notes, and I want to say I am sorry and accept responsibility.

I need to ___ for losing your notes.

Your answer
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Your learning route

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Step 1 · Warm-up

Warm-up

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Step 2 · Build the skill

stop someone briefly while they speak / settlement in which both sides give something up

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Distinguish “interrupt” (stop someone briefly while they speak) from “compromise” (settlement in which both sides give something up). Read the situation before choosing; these words are not interchangeable. Additional contrast: “respect” means consideration for another person's rights; “encouragement” means words or actions that give someone confidence. Compare their uses in the learning cards.

Please do not interrupt while I explain.
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Step 3 · Build the skill

incorrect interpretation of a message / giving encouragement and practical help

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Distinguish “misunderstanding” (incorrect interpretation of a message) from “supportive” (giving encouragement and practical help). Read the situation before choosing; these words are not interchangeable. Additional contrast: “patience” means ability to wait without becoming angry; “sympathy” means understanding of another person's suffering. Compare their uses in the learning cards.

A misunderstanding about the date caused the delay.
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Step 4 · Build the skill

say sorry for a mistake / cause someone to agree through reasons

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Distinguish “apologise” (say sorry for a mistake) from “persuade” (cause someone to agree through reasons). Read the situation before choosing; these words are not interchangeable. Additional contrast: “disagreement” means difference of opinion; “trust” means belief that someone is honest and reliable. Compare their uses in the learning cards.

I need to apologise for losing your notes.
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Step 5 · New contexts

New contexts

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Step 6 · A fresh challenge

A fresh challenge

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Practice notes in this unit

Make mistakes useful.

Keep the first try. Understand the change. Check it in a fresh situation.

0

No practice notes yet. Try a short warm-up.

Questions & answers

Opening an answer records help for that question.

D01 · Warm-up

I lost your notes, and I want to say I am sorry and accept responsibility.

I need to ___ for losing your notes.

  1. interrupt
  2. persuade
  3. compromise
  4. apologise
Answer & explanation
apologise

Look at “say I am sorry”. Here we need “say sorry for a mistake”: “apologise”. Use the communication aim: acknowledge a wrong, change a mind, cut in, make mutual concessions, understand incorrectly or give help. Completed sentence: “I need to apologise for losing your notes.”.

D02 · Warm-up

The owner refuses to repair the roof. We want to change the owner’s mind and gain agreement, not hire the owner to do a job.

We hope to ___ the owner to repair the roof.

  1. compromise
  2. persuade
  3. interrupt
  4. hire
Answer & explanation
persuade

Look at “change the owner’s mind”. Here we need “cause someone to agree through reasons”: “persuade”. Use the communication aim: acknowledge a wrong, change a mind, cut in, make mutual concessions, understand incorrectly or give help. Completed sentence: “We hope to persuade the owner to repair the roof.”.

D03 · Warm-up

Please wait until I finish speaking instead of cutting into my speech.

Please do not ___ while I explain.

  1. apologise
  2. compromise
  3. persuade
  4. interrupt
Answer & explanation
interrupt

Look at “cutting into my speech”. Here we need “stop someone briefly while they speak”: “interrupt”. Use the communication aim: acknowledge a wrong, change a mind, cut in, make mutual concessions, understand incorrectly or give help. Completed sentence: “Please do not interrupt while I explain.”.

P01 · Build the skill

Each side accepted a different meeting time from the one it first wanted, so both made concessions.

We reached a ___ on the meeting time.

  1. disagreement
  2. misunderstanding
  3. conflict
  4. compromise
Answer & explanation
compromise

Look at “both made concessions”. Here we need “settlement in which both sides give something up”: “compromise”. Mutual concessions produce an accepted middle solution. Different opinions are disagreement; incorrectly understanding what was said is misunderstanding. Completed sentence: “We reached a compromise on the meeting time.”.

P02 · Build the skill

One person thought the meeting was on Tuesday, but the other meant Thursday.

A ___ about the date caused the delay.

  1. compromise
  2. disagreement
  3. conflict
  4. misunderstanding
Answer & explanation
misunderstanding

Look at “Tuesday”. Here we need “incorrect interpretation of a message”: “misunderstanding”. Mutual concessions produce an accepted middle solution. Different opinions are disagreement; incorrectly understanding what was said is misunderstanding. Completed sentence: “A misunderstanding about the date caused the delay.”.

P03 · Build the skill

During her training, her colleagues listened kindly, encouraged her and offered help.

Her colleagues were ___ during her training.

  1. hostile
  2. indifferent
  3. supportive
  4. unhelpful
Answer & explanation
supportive

Look at “offered help”. Here we need “giving encouragement and practical help”: “supportive”. Kind help and encouragement show support. Indifference gives no concern, hostility opposes, and unhelpfulness gives no useful help. Completed sentence: “Her colleagues were supportive during her training.”.

P04 · Build the skill

I want to tell her I am sorry and accept responsibility for hurting her feelings.

I hurt her feelings, so I should ___ rather than make excuses.

  1. apologise
  2. interrupt
  3. persuade
  4. compromise
Answer & explanation
apologise

Look at “accept responsibility”. Here we need “say sorry for a mistake”: “apologise”. Use the communication aim: acknowledge a wrong, change a mind, cut in, make mutual concessions, understand incorrectly or give help. Completed sentence: “I hurt her feelings, so I should apologise rather than make excuses.”.

R01 · New contexts

The committee currently opposes the plan. Her aim is to change their opinion with evidence and gain their agreement.

She used clear evidence to ___ the committee to change its mind.

  1. interrupt
  2. persuade
  3. misunderstanding
  4. compromise
Answer & explanation
persuade

Look at “change their opinion”. Here we need “cause someone to agree through reasons”: “persuade”. Use the communication aim: acknowledge a wrong, change a mind, cut in, make mutual concessions, understand incorrectly or give help. Completed sentence: “She used clear evidence to persuade the committee to change its mind.”.

R02 · New contexts

Complete the sentence with the expression that matches the stated situation.

Wait until she finishes; do not ___ her.

  1. misunderstanding
  2. interrupt
  3. supportive
  4. compromise
Answer & explanation
interrupt

Look at “Wait until she finishes”. Here we need “stop someone briefly while they speak”: “interrupt”. Use the communication aim: acknowledge a wrong, change a mind, cut in, make mutual concessions, understand incorrectly or give help. Completed sentence: “Wait until she finishes; do not interrupt her.”.

R03 · New contexts

Complete the sentence with the expression that matches the stated situation.

Neither side got everything, but both accepted the ___.

  1. compromise
  2. conflict
  3. disagreement
  4. misunderstanding
Answer & explanation
compromise

Look at “both accepted”. Here we need “settlement in which both sides give something up”: “compromise”. Mutual concessions produce an accepted middle solution. Different opinions are disagreement; incorrectly understanding what was said is misunderstanding. Completed sentence: “Neither side got everything, but both accepted the compromise.”.

X01 · A fresh challenge

Complete the sentence with the expression that matches the stated situation.

He thought I meant Tuesday, but I meant Thursday; it was a ___.

  1. compromise
  2. disagreement
  3. misunderstanding
  4. conflict
Answer & explanation
misunderstanding

Look at “Tuesday, but I meant Thursday”. Here we need “incorrect interpretation of a message”: “misunderstanding”. Mutual concessions produce an accepted middle solution. Different opinions are disagreement; incorrectly understanding what was said is misunderstanding. Completed sentence: “He thought I meant Tuesday, but I meant Thursday; it was a misunderstanding.”.

X02 · A fresh challenge

My manager responds kindly, offers help and encouragement, and is not hostile or indifferent to my difficulties.

My manager listens and helps when I struggle; she is very ___.

  1. supportive
  2. unhelpful
  3. hostile
  4. indifferent
Answer & explanation
supportive

Look at “listens and helps”. Here we need “giving encouragement and practical help”: “supportive”. Kind help and encouragement show support. Indifference gives no concern, hostility opposes, and unhelpfulness gives no useful help. Completed sentence: “My manager listens and helps when I struggle; she is very supportive.”.

R04 · New contexts

Choose the expression that matches the situation.

We had a ___ about where to go: I wanted the coast, but Jo preferred the mountains.

  1. encouragement
  2. respect
  3. disagreement
  4. trust
Answer & explanation
disagreement

Look at “I wanted the coast, but Jo preferred the mountains”. Here we need “difference of opinion”: “disagreement”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “We had a disagreement about where to go: I wanted the coast, but Jo preferred the mountains.”.

R05 · New contexts

Choose the expression that matches the situation.

I can leave my keys with Mina because I have complete ___ in her honesty.

  1. respect
  2. trust
  3. encouragement
  4. patience
Answer & explanation
trust

Look at “honesty”. Here we need “belief that someone is honest and reliable”: “trust”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “I can leave my keys with Mina because I have complete trust in her honesty.”.

R06 · New contexts

The sentence names polite consideration for another person’s beliefs, without saying that the person is suffering or needs comfort.

Listening without mocking another person's beliefs shows ___ for them.

  1. respect
  2. sympathy
  3. encouragement
  4. patience
Answer & explanation
respect

Look at “consideration for another person’s beliefs”. Here we need “consideration for another person's rights”: “respect”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “Listening without mocking another person's beliefs shows respect for them.”.

R07 · New contexts

Choose the expression that matches the situation.

His words of ___ — 'You can do it; try again!' — gave me confidence after I failed.

  1. patience
  2. disagreement
  3. sympathy
  4. encouragement
Answer & explanation
encouragement

Look at “You can do it”. Here we need “words or actions that give someone confidence”: “encouragement”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “His words of encouragement — 'You can do it; try again!' — gave me confidence after I failed.”.

R08 · New contexts

Choose the expression that matches the situation.

Despite the long delay, she waited calmly and showed great ___.

  1. sympathy
  2. disagreement
  3. trust
  4. patience
Answer & explanation
patience

Look at “waited calmly”. Here we need “ability to wait without becoming angry”: “patience”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “Despite the long delay, she waited calmly and showed great patience.”.

R09 · New contexts

Hearing about his illness made me feel sorrow and concern for his suffering, rather than admiration for his achievements.

After hearing about his illness, I felt deep ___ for him and his family.

  1. trust
  2. disagreement
  3. sympathy
  4. respect
Answer & explanation
sympathy

Look at “sorrow and concern”. Here we need “understanding of another person's suffering”: “sympathy”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “After hearing about his illness, I felt deep sympathy for him and his family.”.

X03 · A fresh challenge

Choose the expression that matches the situation.

Their ___ was about the plan itself; they simply held different opinions.

  1. patience
  2. disagreement
  3. respect
  4. encouragement
Answer & explanation
disagreement

Look at “different opinions”. Here we need “difference of opinion”: “disagreement”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “Their disagreement was about the plan itself; they simply held different opinions.”.

X04 · A fresh challenge

Choose the expression that matches the situation.

After he lied repeatedly, she lost her ___ in him and no longer believed his promises.

  1. patience
  2. sympathy
  3. trust
  4. encouragement
Answer & explanation
trust

Look at “no longer believed”. Here we need “belief that someone is honest and reliable”: “trust”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “After he lied repeatedly, she lost her trust in him and no longer believed his promises.”.

X05 · A fresh challenge

The sentence names consideration for neighbours’ rights and feelings, not calm waiting through a delay.

Please show ___ for your neighbours by keeping the noise down at night.

  1. patience
  2. sympathy
  3. disagreement
  4. respect
Answer & explanation
respect

Look at “consideration for neighbours’ rights”. Here we need “consideration for another person's rights”: “respect”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “Please show respect for your neighbours by keeping the noise down at night.”.

X06 · A fresh challenge

Choose the expression that matches the situation.

The coach offered ___ by saying, 'You are improving; keep going.'

  1. trust
  2. sympathy
  3. encouragement
  4. disagreement
Answer & explanation
encouragement

Look at “You are improving”. Here we need “words or actions that give someone confidence”: “encouragement”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “The coach offered encouragement by saying, 'You are improving; keep going.'”.

X07 · A fresh challenge

Choose the expression that matches the situation.

The ability to stay calm when explaining the same instructions several times, without getting angry, is called ___.

  1. respect
  2. patience
  3. disagreement
  4. trust
Answer & explanation
patience

Look at “without getting angry”. Here we need “ability to wait without becoming angry”: “patience”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “The ability to stay calm when explaining the same instructions several times, without getting angry, is called patience.”.

X08 · A fresh challenge

Choose the expression that matches the situation.

The card expressed ___ for the family's sadness following their loss.

  1. sympathy
  2. encouragement
  3. trust
  4. respect
Answer & explanation
sympathy

Look at “family's sadness”. Here we need “understanding of another person's suffering”: “sympathy”. Identify the particular attitude: different opinions, belief in honesty, consideration, confidence-building, calm waiting or sorrow at suffering. Completed sentence: “The card expressed sympathy for the family's sadness following their loss.”.